Motchi.in

Shipping policy

At Motchi, we are committed to delivering high-quality nail art products with a smooth and satisfying shopping experience. Below is our detailed shipping policy to ensure clarity and transparency.

Where Do We Ship?

We currently ship across India.
We offer free shipping on all orders, regardless of location.
Shipping timelines may vary based on delivery location.

Shipping Policy

    Orders will be delivered with in 2-3 business days.

Tracking details, including courier information, will be provided once your order is dispatched.

Tracking Information

Once shipped, you will receive an email or SMS with your tracking number.
Please note that tracking updates may occasionally be delayed due to courier issues or regional logistics.
Your patience is appreciated.

Lost or Delayed Shipments

All orders are insured against loss or major delivery issues.
If your package is lost, delayed, or held by the carrier, we will take necessary steps to assist you.
If your order does not arrive, you may be eligible for a replacement or refund after verification.

For support, please contact us at support@motchi.in

 

Customs Fees & Import Taxes
  • All prices on Motchi  are listed in INR and include all applicable domestic taxes.
  • We are not responsible for any additional customs duties or import fees that may apply in special cases.
  • Such charges, if incurred, are the responsibility of the customer.
Extended Delays

In rare cases, shipments may face extended delays beyond our estimated delivery time.
If you haven’t received your order within the expected period, please contact us and we will do our best to resolve the issue.

Contact Us

For any questions regarding this ShippingPolicy, please contact us at: Motchi

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