Terms of service
Welcome to Motchi. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from www.motchi.in (or our associated platforms), you agree to comply with and be bound by the following terms. Please read them carefully.
1. Pricing
- All prices listed on our website are inclusive of GST.
- In case of any pricing error, we reserve the right to cancel the order and update the product to its correct price.
- Prices and availability are subject to change without notice.
2. Order Acceptance
- Your order is considered accepted once it has been confirmed and processed.
- We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.
3. Shipping & Delivery
- We strive to deliver your order within the estimated timeframe. Delays caused by courier services or external factors are beyond our control.
- Shipping charges, if any, will be displayed at checkout.
4. Returns & Cancellations
- Returns or exchanges are accepted only for damaged, defective, or incorrect items and must be requested within 2 Days of delivery.
- Products must be unused, in original packaging, and accompanied by a receipt.
- Cancellations are accepted before dispatch only.
5. Privacy & Security
- We collect only the necessary information required to process your order.
- Payment details are processed through secure, encrypted gateways and are not stored by us.
- We do not sell or share your personal information with third parties without consent.
6. Intellectual Property
- All content on our website, including images, text, logos, and designs, is the property of Motchi and protected by copyright laws.
- Reproduction or unauthorized use of any material is strictly prohibited.
7. Limitation of Liability
- Motchi is not liable for any direct or indirect damages resulting from the use or misuse of our products or website.
8. Governing Law
- These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Surat, Gujarat.
9.Contact Us
For any questions regarding this T&C Policy, please contact us at: Motchi
- Email : support@motchi.com
- Phone : +919449278333



